Spring 2023 Changes Coming to Virginia Medicaid/FAMIS Programs: Normal Medicaid Enrollment Process begins March 2023

February 27, 2023

Virginia will begin reviewing members’ health coverage in March to make sure they still qualify. Closures will not occur prior to April 20th. Look for official mail, email or texts to tell you what you need to do to renew your health coverage. Respond right away. Not responding to requests for information may result in loss of health coverage.

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Office Hours

Monday - Friday
8:00 am - 6:00 pm
Telephone advice available 8am - 1pm, 2pm - 5pm

Saturday
9:00 am - 12:00 pm
By appointment only

We are required to report visits outside of normal business hours to your insurance provider. Appointments scheduled before 8am, after 5pm, on Saturdays and on Federal holidays will incur an additional fee, which may be applied to your copay, coinsurance, or annual deductible.

We are closed for Christmas Day, New Years Day, Memorial Day, Independence Day, Labor Day, and Thanksgiving Day.

We require an appointment for your child to be seen.
Telehealth sick visits are available. Call us to schedule.

Walk-In Sick Clinic

Walk-In Clinic Guidelines

Monday
8:00 AM – 9:00 AM

Tuesday/Wednesday/Thursday
NO WALK-IN CLINICS. All sick visits are BY APPOINTMENT ONLY on Tuesdays, Wednesdays, and Thursdays.

Friday
8:00 AM – 9:00 AM

Walk-In Sick Clinics take place on Monday mornings and Friday mornings from 8:00 AM to 9:00 AM for our established patients only. Established patients are those who have already had at least one office visit with RTC Pediatrics. Walk-In Sick Clinics are for patients with minor illness symptoms lasting less than a week. Patients are seen on a first come, first served basis. Please bring your insurance card and be prepared to pay your copay if applicable.

For sick visit needs at any other hours of the day or days of the week, please call our office at 703-435-3636 and choose option 3 to speak with one of our nurses to schedule a sick appointment.

After-Hours Care

If your child’s illness or injury is life threatening, call 911.

Save time and call us before you take a trip to urgent care. When the office is closed, you may choose to be connected to our after-hours answering service. If needed, they can connect you to the physician on call. The fee to speak to someone after hours is $25/call. This service is not billed to your insurance. Poison Control Hotline (800) 222-1222

Starting April 30th, 2025 RTC Pediatrics is partnering with Hello Pediatrics to make it easier get care when we are closed.

Hello Pediatrics Hours of Operation:

Telehealth Hours:

Monday – Friday: 5 PM – Midnight

Saturday & Sunday: 12 PM – 10 PM

Holidays: 12 PM – Midnight

Hello Pediatrics Information

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